Returns & Exchanges
At Javvy Coffee, we want you to love every brew; if you are not satisfied with your purchase, you can return unopened products within 30 days for a full refund. Due to the perishable nature of roasted coffee, we cannot accept returns on opened bags, but we will work with you to find a roast you love.
Return Process
- 1.Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return.
- 2.Prepare Your Package
Place the unopened coffee bags or unused accessories in their original packaging to ensure they are protected during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the items, we will issue a refund to your original payment method within 5-7 business days.